34 Services, Guarantees
Shop at IKEA, Online planning 35
You can do it yourself,
but you don’t have to
Our broad service ofer gives you the freedom to choose not only the products that suit you but
also decide how much you want to do yourself and how much you want us to do for you. On this
page you’ll ind the diferent services that we can ofer to help and support you.
So many ways to shop
For more details about
our services, talk to a
co-worker at the IKEA
store or visit us at
Whether you’re shopping in store or online,
and no matter how big the purchase, we
can do the heavy lifting and bring it to your
preferred location, at a time that suits you.
All of our products are designed to be
assembled by you, but we’re more than
happy to help put it all together. You can
book the service for anything from a single
piece to all of your storage furniture.
We accept many payment methods. And if
you need a little longer to settle your bill,
we can help you spread the cost with our
0% Instalment Payment Plan (IPP). Simply
inform our cashiers you’d like to do so.
Terms and conditions apply.
Whether you’re redoing your entire storage solution or searching for wardrobes, smaller boxes
and interior organisers, we recommend starting with some inspiration to get your design dreams
lowing. You’ll ind plenty of ideas online, in our apps, and in our stores.
Buy it at IKEA.sg
Shopping online couldn’t be easier. You’ll ind an incredible variety of
products, not to mention some of the best home furnishing tips and
inspiration around. Shop without even having to leave your sofa. The
choice is yours. Either way, we’ll have your order delivered to your home
within just a few days.
IKEA Store app
Streamline your shopping experience by downloading the IKEA Store
app. You’ll be able to search products, discover special ofers, and make
a shopping list.
Buy it in the store
Get to know our products and storage solutions in the best way we
know how: up close and personal, with knowledgeable staf to help
answer all of your questions.
You can email us at [email protected]
Sunday – Thursday: 10am – 10pm
Friday and Saturday: 10am – 11pm
Eve of Public Holiday: 10am – 11pm
For opening hours and directions to your nearest IKEA store visit
This guarantee applies to domestic use only for clothes and shoe storage and covers defects in
material and workmanship in the following components of the PAX/KOMPLEMENT wardrobes and
interior organisers: • Frames • Hinged doors and hinges • Dividers for frames, shelf inserts and
sectioned shelves • Sliding doors and sliding door mechanism • KOMPLEMENT interior organisers
Products not covered under this guarantee
KOMPLEMENT insert for pull-out tray,
KOMPLEMENT jewellery insert for pull-out tray,
KOMPLEMENT divider for pull-out tray,
KOMPLEMENT divider for pull-down clothes rail,
extendable and KOMPLEMENT tray 3-pc.
How long is this guarantee valid?
The guarantee for PAX/KOMPLEMENT wardrobes
and interior organisers remains in force for ten
(10) years and is valid from the date of purchase.
The original purchase receipt is required as proof
What will be done to correct the problem?
IKEA will examine the product and decide, at
its sole discretion, if it is covered under this
guarantee. If considered covered, IKEA through
its own service operations, will then, at its sole
discretion, either repair the defective product or
replace it with the same or a comparable product.
If it is covered by this guarantee, IKEA will pay
the costs of repairs, spare parts, labour and
travel for repair staf, that IKEA incur, provided
that the product is accessible for repair without
special expenditure. This does not apply to any
repair work not authorized by IKEA. Replaced
parts become the property of IKEA. If the item
is no longer sold by IKEA, IKEA will provide
PAX wardrobes and
organisers have a 10-year
an appropriate replacement. It is IKEA that
determines, at its sole discretion, what constitutes
an appropriate replacement.
How country, provincial and state law applies
This guarantee gives you speciic legal rights, and
is in addition to your statutory legal rights.
What is not covered under this guarantee?
This guarantee does not apply to products that
have been stored or installed incorrectly, used
inappropriately, abused, misused, altered or
cleaned with wrong cleaning methods or cleaning
This guarantee does not cover normal wear and
tear, cuts, scratches or damage caused by impacts
This guarantee does not apply if products has
been placed outdoors or in a humid environment
This guarantee does not cover consequential or
How to reach us if you need service
Contact your local IKEA store. To ind the address
and phone number of your nearest store visit
Assemble according to the assembly instruction
and secure the wardrobe frames by ixing them to
a wall. Keep in mind that diferent wall materials
require diferent types of wall ittings. If you are
uncertain, contact your local hardware specialist.
Wipe clean with a cloth damped in mild cleaner.
Then wipe clean with a dry cloth.
Brochure prices are valid until 31 July 2020.
All services are charged separately, and are not
included in brochure prices.
We reserve the right to adjust our prices
according to any other changes beyond
our reasonable control, e.g. major currency
luctuations. Although we do try to ensure that
all information in this catalogue is correct at the
time of printing, we apologise for any alteration
to products of the range that may be made
during its product life. IKEA also reserves the
right to correct price errors or misprints. All items
featured are available on a while stocks last basis.
Please also note that some articles may vary in
size and colour from shown in this catalogue.
This brochure is available in-stores from
You can always ind knowledgeable staf in our stores, ready to help
whenever you need it.
Put your creativity to work and create your own wardrobe combination.
Our easy to use planners help you try out diferent ideas to ind what’s
best for you. You can start from one of our ready-made solutions and
adapt it or you can start from scratch.
The planners tell you how much your combination will cost. It creates a
list of the products you need, so you don’t forget anything at the store.
It also checks if what you need is available before you go. The planners
even help you buy your products directly online.
Start planning today at: